This Privacy Policy (the “Policy”) outlines how the Blaqbook Experience (the “Blaqbook”, “we”, “our”, “us”) handles your (also referred to as the “User”) personal information collected through our App. Please read this Policy before using our services or submitting personal information to us.
By submitting personal information, you consent to the collection and use of your personal data, including any processing, disclosures, and transfers to third parties in accordance with this Policy. Any consent you provide is entirely voluntary. If you do not accept this Policy, please do not submit any personal information to us.
We may update this Policy at any time by publishing an updated version on our App including the effective date of the amended version. The new modified Policy will be in force from the revision date.
Personal Information
Personal information, also known as personally identifiable information and personal data, refers to information that can be used to identify, locate, or contact an individual, alone or when combined with other personal or identifying information. Examples of personal information include name, address, telephone number, and so forth.
Sensitive information is personal information that includes information or an opinion about an individual’s racial or ethnic origin, religious, political opinions, health, etc. We do not collect any sensitive information.
How do we collect and use your personal Data?
We collect only the personal information necessary to provide you services or fulfill your requests.
We do not sell or rent your personal data.
- Information we collect from you
- We collect personal information when you register for access to the App or contact us with inquiries. This information includes:
- Your full name
- Mobile number
When searching through the App you can either allow your phone’s contacts to be downloaded or you can search a name via people who are on the App. When you choose the first option, you give the App permission to access your contact list: names and mobile numbers. This feature is used only to facilitate your App user experience and your contact list is not being used for any other purposes.
- Automatically collected information
We automatically log certain information when users access the App. This information may include the User’s internet protocol address, browser type, geolocation, cookie information, pages and content viewed, date and time stamps, and so forth. This information is used for general business analysis to understand the App usage trends and performance.
- Cookies
Cookies are small data files stored on a user’s computer or internet-enabled device that serve a number of purposes such as enhancing the User’s on-line experience when visiting the App by remembering elections made, login details, other inputs. Cookies by themselves do not identify you personally. After you finish browsing the App, it is possible for you to delete cookies from your system if you choose to do so. Further information about managing cookies can be found in your browser’s help file or through sites such as www.allaboutcookies.org or www.cookiecentral.com.
Legal bases for processing data
When processing your data we rely on the following legal basis:
- Performance of a contract: for the performance of our contractual obligations towards our Users.
- Your consent: when you access our App and use our services, you consent to the collection, use, processing of your personal information in accordance with this Policy.
- Legitimate interests: for the purposes of safeguarding our legitimate interests so long as it doesn’t outweigh your interests and fundamental rights.
Sharing and transfer of personal data
We may share your personal data with our trusted third-party service providers on a contractual basis to carry out certain tasks on our behalf. For example, operate, maintain, or support our IT system, manage our payments, manage our accounting, perform statistical analysis, provide customer support and perform other important services for us. We will share your information only with third parties who have a legitimate purpose for accessing it.
We may be required to disclose your personal data by law, by a regulator or during legal proceedings, such as a court order, subpoena, and requests from government agencies.
Data retention period
Your personal data will be retained for as long as you use our services. In the event of a termination of your user account, either by us or by you, we will delete all your personal data. However, we may retain some information such as IP address, browser type, and device OS to general market analysis and trends and enforce our services.
Access to personal information
Depending on applicable law where you reside, you may have certain rights related to your personal information.
You have the right to make a written request for access to personal information that we hold about you.
If the information we hold is incorrect, you are entitled to ask us to correct any inaccuracies in the personal data.
You can make a request or exercise these rights by contacting us at support@blaqbookapp.com and we will make all reasonable and practical efforts to comply with your request, so long as it is consistent with applicable law.
COMPLAINTS
You can notify us of any complaint you may have about our handling of your personal information.
We will make all efforts to reply to you within 30 days of receipt of the complaint and, where appropriate, will advise you of the general reasons for the outcome of the complaint.
Data security
We have reasonable security procedures in place to protect personal information from unauthorized loss, misuse, alteration, or destruction. All personal data is stored on a secure server and User passwords are stored in encrypted text. Any access to your personal data is restricted on a need-to-know basis for our employees, contractors and partners who are subject to strict contractual confidentiality obligations. However, despite our best efforts, security cannot be absolutely guaranteed against all threats, no data transmission over the internet can be guaranteed as totally secure.
Contact us
If you have any queries or concerns about our Privacy Policy or need to update or correct your personal information, please contact us at support@blaqbookapp.com.